WHERE DO YOU SHIP TO?
We ship our products to customers worldwide.
WHAT DELIVERY OPTIONS DO YOU OFFER?
We have two delivery options for orders to the UK:
- Royal Mail Tracked48 (2 working days* delivery) - £3.50 or free if your order total is over £50.00
- Royal Mail Tracked24 (Next working day* delivery) - £5.00
Orders placed before 2pm will be dispatched the same day. After 2pm, they will be dispatched the following working day**.
COVID-19 - in order to be as socially responsible as possible during government lock-down, we will not be dispatching orders daily. Orders will be dispatched twice a week, on Tuesday and Friday. Thank you for your patience and understanding through this period.
*Monday to Saturday (excluding bank holidays)
** Monday to Friday (excluding bank holidays)
EUROPEAN UNION DELIVERY
Orders within the European Union fall into four separate zones - your shipping charge is dependent on the country selected as your shipping address, and will be sent via tracked courier.
- EU Islands : £13.99 flat rate (Cyprus, Gibraltar, Iceland & Malta). £10.00 if order value is £100.00 or greater.
- Near EU : £8.99 flat rate (Belgium, Germany, France, Ireland, Luxembourg & Netherlands)
- Far EU : £10.99 flat rate (Andorra, Austria, Bulgaria, Czech Republic, Denmark, Estonia, Spain, Finland, Greece, Hungary, Italy, Lithuania, Latvia, Monaco, Poland, Portugal, Romania, Sweden, Slovenia, Slovak Republic)
- Rest of EU : £13.99 flat rate (Albania, Bosnia and Herzegovina, Belarus, Switzerland, Serbia, Faroe Islands, Greenland, Croatia/Hrvatska, Liechtenstein, Moldova (Republic of ), Montenegro, Macedonia, Norway, Russian Federation, San Marino, Turkey, Ukraine, Canary Islands & Kosovo). £10.00 if order value is £100.00 or greater.
- Worldwide (Zone 1) : £13.99 flat rate (United States, United Arab Emirates, Bangladesh, Bahrain, China, Egypt, Hong Kong, Israel, India, Iraq, Iran (Islamic Republic of), Jordan, Cambodia, Korea (Democratic People's Republic), Korea (Republic of), Kuwait, Lao (People's Democratic Republic), Lebanon, Malaysia, Nepal, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Singapore, Syrian Arab Republic, Taiwan, Vietnam). Please note if you spend over £100 we will reduce your shipping to just £10 flat rate to any of these countries.
- Worldwide (Zone 2) : £16.99 flat rate (Australia, New Zealand, Canada etc). As with Zone 1, if you spend over £100 we will reduce your shipping to just £10 flat rate to any of these countries.
WHEN WILL I RECEIVE MY ORDER?
UK customers will receive their orders next working day (Royal Mail Tracked24) or within 2 working days (Royal Mail Tracked48). You will be emailed a tracking number on dispatch to track your order. Overseas orders will take longer and customers should allow a full two weeks from time of purchase before contacting us to report missing items.
Please Note: If your order is over 2kg in weight, we will probably be in touch to give a revised estimate for shipping costs.